Silver Fox Chainmaille is a small family business. Mom, Sis and the kids. We handcraft all our own jewelry and accessories. We don't import our chainmaille ready-made from overseas, however we do use Swarovski crystals and Czech glass, as well as Hill Tribe or Bali silver components in our designs. These are provided for sale by companies that do import these items for artisans that make jewelry. We are very conscious about avoiding materials containing lead and make every effort to purchase components certified by our suppliers as "lead free". We try our best to provide "nickel free", nobium or surgical stainless steel ear wires for those that have metal allergies.
Custom orders require the cost of raw materials in advance. All items we produce are made by us, handcrafted, not factory made overseas. All chainmaille and scalemaille items are made by us one ring or scale at a time. Most of our leather goods are hand tooled and hand dyed. On occasion depending on the design we may make impressions in the leather with stamps and other embossing methods.
Accepted payment methods: PayPal
Refused items will be subject to 20% restocking fee. Shipping and handling charges are non-refundable.
If for any reason you must return an item, contact us immediately by phone or email for further instructions.
No refunds on custom orders. Refunds on in-stock merchandise will only be made within 10 days of receipt of goods. Return shipping is the responsibility of the purchaser.
Exchange or refund processing address: Robbin's Nest, P.O. Box 707, Lindstrom, MN 55045.
If you have any questions regarding your order, please feel free to contact us at: 651-257-5815 Mon.-Fri. 9 a.m.-5 p.m. (CST); or email us at: email@example.com.
We ship goods via USPS, first class or priority mail flat rate.